Privacy Policy

Effective Date: 1-1-2025
Last Updated: 08-10-2025

IS Group (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you use our Facebook app, which integrates with the WhatsApp API (“the App”).

1. Information We Collect
When you use our App, we may collect the following information:

• Account Information: Your name, phone number, and WhatsApp Business Account ID.

• Message Data: Messages sent and received through WhatsApp, including text, images, and files (only as required to deliver the service).

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Data: Interactions with the App, timestamps, and communication logs.

2. How We Use Your Information
We use the collected data for the following purposes:

• To provide and maintain the App’s WhatsApp messaging services.

• To process and deliver messages between you and your customers.

• To improve App performance and troubleshoot technical issues.

• To comply with legal obligations and prevent abuse.

3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share your information only with:

• WhatsApp / Meta Platforms, Inc. as required to operate the API.

• Service Providers who assist in hosting, analytics, or technical support (bound by confidentiality agreements).

• Legal Authorities when required by applicable law.

4. Data Retention

• Message logs may be retained only as long as needed to deliver messages and for troubleshooting (unless required longer by law).

• User account data is retained while your account is active or until you request deletion.

5. Your Rights
You may:

• Request a copy of your personal data.

• Request correction or deletion of your data.

• Withdraw your consent for data processing.

To exercise these rights, contact us at: [Insert Email Address].

6. Security
We use industry-standard security measures to protect your data, including encryption for messages in transit via the WhatsApp API. However, no method of transmission is 100% secure.

7. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

9. Contact Us
If you have questions about this Privacy Policy or our data handling practices, please contact: